Terms of service

Last updated: September 18, 2026


Welcome to Pawtrait. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from us (the "Services"). By accessing our site or placing an order, you agree to these Terms. Please read them carefully.


  1. Overview
  2. Pawtrait sells art-inspired cat beds and related products through this website, powered by Shopify. By using the Services, you confirm that you are at least 18 years old, or are using the Services under the supervision of a parent or guardian.

2. Products and Pricing

We make every effort to display our products and their prices as accurately as possible. Prices are listed in the currency shown at checkout and are subject to change without notice. We reserve the right to limit quantities, refuse orders, or correct pricing errors, including after an order has been placed, in which case we will contact you before processing the order further. Some product variants shown on our site are produced in small batches through a third-party supplier once sufficient order volume is reached for that design, rather than held in our own stock. By ordering such a variant, you acknowledge that production and shipping timelines may run longer than our standard estimate depending on demand for that specific style, and that we coordinate directly with our supplier to fulfill these orders on your behalf.

 

Some product variants shown on our site are made-to-order and are produced and fulfilled through a third-party supplier rather than held in our own stock. By ordering a made-to-order variant, you acknowledge that production and shipping timelines may differ slightly from in-stock items, and that we coordinate directly with our supplier to fulfill these orders on your behalf.

 

3. Orders and Payment

When you place an order, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for any reason, including suspected fraud or errors in pricing or product information. Payment is processed securely at checkout through our payment providers; we do not store your full payment card details.

 

4. Shipping and Returns

Shipping timelines, costs, and our 30-Day Money-Back Guarantee are described in our Shipping Policy and Refund Policy, which are incorporated into these Terms by reference.

 

5. Intellectual Property

All content on this site, including text, graphics, logos, product images, and design, is the property of Pawtrait or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

 

6. User Conduct

You agree not to use the Services for any unlawful purpose, to interfere with the operation of the site, or to attempt to gain unauthorized access to any part of the Services.

 

7. Limitation of Liability

To the fullest extent permitted by law, Pawtrait shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased through them. Our total liability for any claim relating to your order shall not exceed the amount you paid for that order.

 

8. Changes to These Terms

We may update these Terms from time to time to reflect changes to our practices or for legal or operational reasons. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

 

9. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Pawtrait is registered, without regard to conflict-of-law principles.

 

10. Contact Us

Questions about these Terms? Email us at support@thepawtraits.com.